Terms and Conditions

Last Updated: July 30, 2025

Effective: July 30, 2025

Welcome to https://www.luyalabs.com (the "Site"), operated by Luya Labs LLC ("Luya Labs", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of the Site, including any purchases made through it.

By using our website or purchasing our products, you agree to these Terms. If you do not agree, please do not use our Site or Services.

1. Use of Our Website

You agree to:

Use the Site only for lawful purposes
Not interfere with the operation or security of the Site
Provide accurate, current, and complete information when placing an order

You must be at least 18 years old or have legal parental consent to make a purchase.

2. Product Orders and Availability

All orders are subject to product availability and acceptance by Luya Labs. We reserve the right to:

Limit the quantities of products purchased
Refuse or cancel orders at our sole discretion
Make changes to product pricing, descriptions, or availability without notice

If we cancel your order after your payment has been processed, we will issue a full refund to your original payment method.

3. Payment and Pricing

Prices displayed on the Site are in U.S. dollars unless otherwise noted. Payment is due at the time of purchase and may be processed via third-party payment providers (e.g., Stripe, Shopify Payments).
We are not responsible for errors in pricing or product information due to typographical or system errors.

4. Shipping and Delivery

We ship to addresses within the United States (and possibly other regions if noted). Shipping times and fees are provided during checkout and may vary by location.
Luya Labs is not responsible for delays due to carriers, weather, or other unforeseen circumstances. Risk of loss passes to you upon delivery of the item to the carrier.

5. Returns and Refunds

Our return and refund policy is outlined separately on the Returns & Refund Policy page. Please review it carefully before making a purchase.
Products must be returned unused and in original packaging unless otherwise specified.

6. Intellectual Property

All content on the Site — including text, images, logos, graphics, product designs, and code — is the property of Luya Labs or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or use our content for commercial purposes without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Luya Labs is not liable for:

Any indirect, incidental, or consequential damages
Any loss or damage resulting from the use or inability to use our products or Site
Any issues caused by third-party service providers or shipping delays

Our maximum liability is limited to the amount you paid for the product.

8. Warranties and Disclaimers

Products are provided "as is" and "as available" unless a specific warranty is provided.
We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. User Accounts and Communications

If you create an account or subscribe to updates, you are responsible for maintaining the confidentiality of your login credentials.
By providing your email, you agree to receive transactional and promotional communications, which you can opt out of at any time.

10. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict of law principles.
Any disputes will be resolved exclusively in the courts located in Broward County, Florida.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Site after changes indicates your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Luya Labs LLC
Email: Info@luyalabs.com
Website: https://www.luyalabs.com